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Polycom and Wainhouse Research teamed up in order to conduct a research on the role of video conferencing in the productivity of enterprises. With the name, “End-User Survey: The ‘Real’ Benefits of Video”, a lot of revelations regarding the adoption and advantages of video conferencing were made available. 

Avaya powers the Tsuruoka Town Campus of Japan’s oldest University, Keio University. Avaya SDN Fx technology now powers the entire research facility of the Tsuruoka Town Campus.

Desert expert company in Kuwait, Chocolateness, improves customer experience with the help of Viacomms Telecom and Avaya. Using the Avaya Contact Centre Select as its new contact centre system, enhancement is to be expected in the future. 

Over 1,500 employers and employees participated in the survey focused on collaboration technology and its role in the market. Polycom announced the results of the said survey. 

Avaya reveals its innovations and new technologies of the Avaya Customer Engagement Solutions to adapt to the fast-paced changes of customer experience and satisfaction.