Avaya

Biscom FAXCOM R6.5.5.11 Solution is now compatible with several Avaya solutions. It can be seamlessly used with Avaya Aura Communication Manager 7.0 SP1 and Avaya Aura Session Manager 7.0.

The IMG 2020 Integrated Media Gateway Solutions from Dialogic now compatible to several Avaya products and solutions including Avaya Aura Communication Manager 7.0 and Avaya Aura Session Manager 7.0. 

Avaya teams up with Capita Collaboration Technologies to give birth to the Capita Contact Centre as-a-Service or CCaaS. This new platform is capable of leveraging multiple communication channels for better customer service. 

Avaya unveils the first all-in-one cloud applications-as-a-service and ccommunication platform, Zang, at the Enterprise Connect 2016. Zang offers application creation and customisation in the easiest and most flexible way. 

Avaya powers Diligent Benefits, the newest financial services provider offering excellent consumer experience and support. Diligent Benefits is now using Customer Engagement OnAvaya- Google Cloud Platform.