Avaya Cloud Powers Financial Service Provider Diligent Benefits

Avaya powers new Diligent Benefits, a new provider of financial services that makes use of innovative technology in order to aid customers in the researching and purchasing life insurance, offers superior customer experience. Visit our store to skim through excellent Avaya products.

Diligent Benefits turns to Avaya and chose to use the Customer Engagement OnAvaya- Google Cloud Platform in order to use of comprehensive cloud contact centre capabilities. And this choice provided the company several advantages, including the following:

• Requirements for the Avaya solution are simple, including:
• Internet Connection
• Chrome Device
• Headset or Avaya IP Phone for Each Agent
• Avaya solution has sophisticated customer engagement features and can be quickly setup for agents.
• Avaya solution is capable of scaling quickly, which is ideal for rapid growing financial services company in terms of the following:
• Deployment Speed
• Scalability
• Avaya Cloud Contact Centre Solution is capable of supporting the company’s highly individualised approach.