Service Onsite Rates & Fees

Qualified Service Support and Cabling Engineers can attend your site.
Please provide us with any details of your problems or requirements.

Email: support@telephonesonline.com.au

Phone: 1300 088 088

Our technicians can provide Data Cabling, Telephone fault repairs, FIBRE Optical, efficiently and with minimal disruption to your daily operation of your business.

  • Business Phone Repairs and Faults
  • Telephone Systems Repairs and Faults
  • ADSL Routers Networks
  • Alarm and Security
  • Faults Telstra Optus AAPT Other
  • Programming Systems
  • Multiplexers
  • Licensed Telstra Exchange Approved Holders for Carrier Works
  • Multiplexers, TDM, Microwave, Broadcast Engineering
  • E1 , ISDN Faults and Locations
  • Fibre Fusion Splicing
  • Fibre Terminations
  • Fibre OTDR Testing and Analysing Reports

EMERGENCY PHONE SYSTEM RAPID RESPONSE CRITICAL SPARES DISASTER RECOVERY across the Australia.


On Site Service Engineer Technician Rates...

  • Standard Call Out Rates $150 Ex. GST* (for onsite and the first 15 Minutes)
  • $37.50 Ex. GST* (subsequent quarter of a hour rate)
  • Ex. GST* - all rates exclude GST.
  • Standard Non Contracts Customers attendance turn around attendance up to 3-5 working days. Or Scheduled as Agreed.
  • Existing Customers Maintenance all SLA's are as per Contracts
  • Business Hours and 24/7 Support

 

Please Note: surcharges will apply for urgent onsite assistance within a 24 or 72 hour period. The above rates are labour only and do not include any materials.

Please Note: surcharges will apply for immediate call outs and assistance within a same day request across the Australia.

The above rates are labour only and do not include any materials.

  • Additional Notes: Sydney CBD Customers will be Charge a Parking Fee on the Standard Call out Rates , where no Parking is Provided at the Customers Locations
  • Additional Notes: Melbourne CBD Customers will be Charge a Parking Fee on the Standard Call out Rates , where no Parking is Provided at the Customers Locations
  • Adelaide, Brisbane Perth, Canberra, Darwin , Hobart are all Exempt CBD Fees.
  • Rural Outer CBD Zone B  Will be Billed in accordance with a $200.00 Ex GST Onsite Charge to the Distance of 150Km
  • Rural Country Zone C will be billed in Accordance with the nearest Service support Engineer to your Area, Please Contact 1300 088 088 for Costing and Locality Rates.
  • Customer will incur costs of any materials used to carry out the agreed works.
  • At all Stages for any variations to the said works it should be agreed upon in writing prior to commencement.

Please Call to Organise our Engineers or technicians attend your site, for Faults Service Works or other, if you would like any specific maintenance work scheduled, please call so we may Block Schedule this Work for you.

Preventative Maintenance is the Key to Continued Business

We hope to assist you in Continuing on this path.

Support 1300 088 088

Quotes Scheduling 

support@telephonesonline.com.au