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Polycom reveals the company’s top 7 predictions for the year 2015 when it comes to technologies and tools that will dominate the workplace in the future. In general, the use of different collaboration tools and techniques seems to be on top of the list.

Call centres operate successfully with the help of inbound and outbound call and phone features but in order to make the most of their budgets, choosing the ideal ones is the best thing to do. Here are several inbound call centre features they can choose from. 

SAMSUNG Electronics will hold the company’s annual Developer Day at the 2014 Mobile World Congress at the third day of the event, February 26, 2014. New and upgraded applications will be introduced and showcased at the event. 

The iTurret v2.5 from Speakerbus is now compatible with Avaya Aura Communication Manager 6.3 and Session Manager 6.3. 

NEC has been capturing the interest of the Australian market for more than four decades now. With over 700 employees and 200 channel partners, its foundation runs deep in the entire nation.