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Most Viewed Articles


New Avaya Compliant Introduced: Pindrop Security Solution
New Avaya Compliant Introduced: Pindrop Security Solution
Category: Avaya
Posted: 02/12/2015 10:00 PM
Views: 473
Synopsis:

Pindrop Security Solutions is now Avaya-complaint! The solution can now be used together with Avaya Aura Communication Manager 6.3 and Avaya Aura Application Enablement Services 6.3.

Avaya Wins ICMI Global Contact Center Awards’ “Best Use of an Emerging Channel” Award
Avaya Wins ICMI Global Contact Center Awards’ “Best Use of an Emerging Channel” Award
Category: Avaya
Posted: 18/06/2015 07:25 PM
Views: 464
Synopsis:

Avaya wins the Best of Use of an Emerging Channel award from the ICMI because of its omni-channel support system. 

New Avaya-compliant Solution: Metropolis OfficeWatch SL Call Reporting
New Avaya-compliant Solution: Metropolis OfficeWatch SL Call Reporting
Category: Avaya
Posted: 30/11/2015 04:46 AM
Views: 460
Synopsis:

The OfficeWatch SL Call Reporting from Metropolis is now compatible with Avaya IP Office 9.0! After being Avaya-compliant, the solutions can now be expected for more!

ENT and Allergy Associates Recommend Avaya Smart Healthcare to Improve Customer Service Focus
ENT and Allergy Associates Recommend Avaya Smart Healthcare to Improve Customer Service Focus
Category: Avaya
Posted: 28/03/2016 09:21 AM
Views: 460
Synopsis:

ENT and Allergy Associates now uses Avaya Contact Centre Solutions in order to improve customer service of these practitioners. It now users Avaya IP Office and Avaya Agent Map

NEC SL1100 Features Your Business Can Entirely Benefit From
NEC SL1100 Features Your Business Can Entirely Benefit From
Category: Blogs
Posted: 10/07/2015 09:55 PM
Views: 457
Synopsis:

An effective communications system does not only help a company stay connected but also makes sure that staying connected is made possible in the most flexible and convenient way. And that is exactly what NEC SL1100 can provide.