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Choosing the outbound features of phones is important to all call centres since it can push them towards success if right decision is made. There are lots to choose from so choose well.

Polycom introduces new addition in the company’s RealPresence portfolio. Other than the introduction of the Polycom RealAccess in the portfolio, it also added the hybrid capability in the Polycom RealPresence Clariti and expanded the Polycom Sandbox. 

Avaya did it again! After being evaluated, the company was positioned in the Leaders’ Quadrant in the 2015 Gartner Magic Quadrant for Unified Communications for midsize enterprises in North America.

Avaya has finally achieved its 10^th year as a Leader in the Gartner Magic Quadrant for Corporate Telephony. And according to reports, it was made possible through the company’s courageous innovation styles.

Polycom and Quocirca reveals a global study’s results that will give you a glimpse of what the work system will be in the future. The study focuses on the use of video collaboration solutions and its role in business operations.