Engage Record Solution from TelStrat is Now Compliance-tested by Avaya!

TelStrat’s Engage Record Solution to now be compatible with several of Avaya’s solutions. Yes, you heard it right! You can now use Engage Record solution with these Avaya products:

• Avaya IP Office 9.0
• Avaya IP Office Contact Center 9.0.3 with Web Services Collection (WSC)

The Engage Record Solutions helps businesses to:

• Meet regulatory compliance requirements
• Improve customer service
• Increase agent productivity
• Streamline conflict resolution

Since TelStrat is an Avaya DevConnect Program, the company can just send products to
Avaya’s Lab and undergo tests in order to match them with great Avaya products that could improve their value.

Interested in those great Avaya products? Visit our store and use your own Avaya.

Another use of Engage Record includes helping businesses with industry standards, like:

• FIPS
• HIPAA
• PCI-DSSz
• SarbanesOxley