Avaya Makes a Big Step in Developing Digital Business Communications and Customer Service Smart Applications

Avaya revealed at the 2016 Enterprise Connect in Orlando the newest way of the company in developing business communications applications to overcome IT executives’ skills gap when it comes to mobile and customer facing. Avaya introduces the Avaya Breeze. Visit our store to skim through other Avaya products.

Avaya Breeze is up a pedestal from the Avaya Engagement Development Platform. It simplifies the development of applications with built-in capabilities for the following:

• Enhanced Mobile
• Customer-facing and Hybrid/Cloud Requirements

The Avaya Breeze technology includes several components, which are the following:

• Open Framework with the following Digital Age Communication Attributes:
• Embedded
• Fast
• Low Risk
• Mobile
• Multi-platform
• Workflow-enabled
• Development Platform- giving users the ability to rapidly create applications just in hours or days compared to the usual length in months
• Avaya Snapp Store- a delivery mechanism allowing single integrated experience through native smart apps and browsers
• Open Connectors/APIs