New Avaya Compliant Introduced: Pindrop Security Solution

Another solution becomes Avaya compliant as part of the Avaya DevConnect Program. Now, Pindrop Security Solutions is compatible with the key Avaya contact centre solutions. If you want more from Avaya, you can visit our store.

Pindrop Security is a company that provides high quality solutions to make sure that all the information that call centres and phone users have are secured and protected. And the Pindrop Security Solution that is now considered as Avaya-compliant is a combined technology of anti-fraud detection and authentication. This helps users to identify callers and so tell if they are legitimate and detect those malicious callers. And after compliance testing and evaluation, the solutions is compatible with the following:

• Avaya Aura Communication Manager 6.3
• Avaya Aura Application Enablement Services 6.3

The Pindrop Security Solution is the very first to be able to analyse and fingerprint individual phone calls for more security. This enables the access to the caller’s location, which will be matched with the database that Pindrop has.