iGuard PCI Compliance Solution from IntraNext Now Compatible with Avaya Solutions

New solution from IntraNext now Avaya-compliant! IntraNext is a company that innovates and develops contact centre software to improve security and efficiency in the centres. One of their key products is the iGuard PCI Compliance Solution. The solution is a Dual Tone Multi Frequency or DTMF capturing solution that provides its users a creative way in securing the Personal Identifiable Information or PII of customers during calls with contact centre agents, including the following:

• Social Security Number
• Credit Card Number

Through the iGuard PCI Compliance Solution, users will be directly routed to a secure PCI server and so wouldn’t need for contact centre agents to see or hear the confidential data. And the solution is now even improved by the solution being compatible to Avaya! Visit our store and skim through lots of Avaya offers.

IntraNext iGuard PCI Compliance Solution is now compatible with the following Avaya solutions:

• Avaya Aura Communication Manager
• Avaya Aura Application Enablement Services