Avaya Positioned in the Leader Section of Gartner’s 2015 Magic Quadrant for Contact Center Infrastructure

Avaya has always been a leader in the industry. And being part of the 2015 Magic Quadrant for Contact Center Infrastructure in the Leader quadrant for more than a decade now is a proof of its industry-leading performance.

More proofs of Avaya’s leadership can be found in our store. Check out some of the company’s excellent products.

The ranks of the companies included in the 2015 Magic Quadrant for Contact Center Infrastructure is based on the company’s visions and goals, as well as how they execute these things in their operations. Companies included are vendors of contact centers’ employee, customer and service support necessities, like software, equipment and services, for:

• Helpdesks
• Outbound telemarketing
• Structured communications operations

And Avaya leads the industry, not only through the quality of their products and the realization of the company’s goals but also its flexibility to provide midsize to very large companies with excellent solutions.