Avaya IP Office R7 Advanced Edition License (229424)

Avaya IP Office R7 Advanced Edition License

The Avaya IPO License R6+ / R 7.0 Advanced Edition License (Part number: 229424) allows a Customer Call Reporter including 1 Supervisor, 3rd party IVR, VB Scripting IVR, ContactStore, Campaign Manager, and Text-to-Speech. Thus, a number of advanced features that finds inspiration and concrete tools to help users / business which targeted toward contact centers and other customer service-centric businesses.

*requires purchase of Preferred Edition as pre-requisite (can be used to upgrade system to Advanced Edition)

Or Avaya IPO License R6+ / R 7.0 Advanced Edition License simply enables users to do everything in the Preferred Edition which can track and measure customer service and agent productivity (an easy to use single screen browser interface), Record customer calls (a dedicated storage facility enabling users to seamlessly search and replay any conversation), ability to access information, check status of orders, and more using integrated voice response services, and enable customers to request information and/or complete surveys (retrieval of responses is as simple as listening to a voicemail message).

Note: The license keys are unique 32-character codes based on the feature being activated and the serial number of the IP Office system's Feature Key dongle (Various IP Office features and applications require entry of license keys into the system's configuration).

Avaya IP Office R7 Advanced Edition License

Part# 229424