Offering the Best Support for Mobile Technology: Samsung Enterprise Services

With the wide and rapid adoption of mobile technology by businesses in different industries all around the world, the need to find the best service to support this technology is also abruptly increasing. This is where Samsung Enterprise Services come into play.

Designed for supporting the entire product lifecycle, Samsung Enterprise Services™ was introduced by the company in an effort to strengthen their existing commitment of providing its customers with comprehensive business solutions.

Integrated with the current Samsung Mobile enterprise offerings, the Samsung Enterprise Services is composed of services that could back up the mobile lifecycle in both existing management and deployment services. Some of these mobile enterprise offerings include:

• Deployment
• Development of Customized Services
• Device Configuration and Migration
• Initial Needs Assessment

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Together with Digital Management, Inc. (DMI), Samsung created Samsung Mobile enterprise offerings. And with the Samsung Enterprise Services, Samsung Mobile introduced both the KNOX security platform and Samsung Solutions Exchange, which will lead to strengthening the “mobile first” philosophy. In the end, through Samsung Enterprise Services, the company was able to fortify its all-in portfolio composed of enterprise services and solutions.

Another part of the Samsung Enterprise Services is the Samsung Mobilecare for Enterprise. This component was able to provide dedicated services and management support for business customers, as well as simplifying management, support of maintenance of both employee-owned and corporate-issued Samsung Mobile devices through the following:

• Certified Repair
• Extended Warranty Care
• Technical Support
• Training

In order to improve Samsung Mobile devices and its solutions and services, Samsung teamed up with industry frontrunners DMI and OtterBox. Considered as the very first mobile device manufacturer to ever team up with OttexBox, Samsung was able to complete its portfolio of enterprise customers’ accessory solutions.

The company’s alliances with these industry leaders is expected to help businesses in deploying their devices and solutions, through providing the best procedures and processes that can minimize mobile migrators’ headcount- and resources-intensive capital investments.

Samsung Mobile’s Enterprise Business Unit Vice President and General Manager Tim Wagner shares that, “Samsung Mobile customers are deploying hundreds, thousands or even tens of thousands of our highly sought-after, secure devices in a very short period of time given their need to replace legacy hardware. For these customers, an investment in a mobile initiative is much greater than just the cost of purchasing the devices. They require the very best in security, solutions and services which we can now seamlessly deliver via Samsung Knox, the Samsung Solutions Exchange and Samsung Enterprise Services.”

DMI founder and CEO Jay Sunny Bajaj said, "Samsung Knox brings real enterprise-grade security and privacy protection to Android. This is a huge benefit for end users and IT. Establishing a relationship with DMI to provide enterprise managed mobility services further extends Samsung’s leadership in the enterprise market. We are very excited to be a part of this industry changing relationship and in helping to lead the charge in empowering working professionals to decide which mobile device best fits their needs for work and play.”

Know more how Samsung Enterprise Services like Samsung MobileCare can cater to different businesses by visiting this site.