Different Road Warrior Solutions for the Improvement of Employee’s Mobility

A success of an industry entails its capability to allow its constituents to move freely in the market. From visiting regional locations to attending meetings with partners and clients, mobility is an important element in business. And one of which cases is the road warrior.

Road warriors are those whose work involves activities outside the premises of the office. They can be operating in a different location for the benefit of either a partner or a customer. And along with the nature of their work comes the great need for communication while in transit. This is what Road Warrior Solutions is all about. Look for your own road warrior solutions by visiting our site.

With the objective of improving the collaboration of different devices despite diverse location scenarios in order to make the user available for any kind of communication, Road Warrior Solutions provide varied choices of software, apps and devices, which can help minimize cellular expenses and at the same time maintain the communication of employees to the back office, helping them to work freely in the field yet keeping them connected in case information is necessary to be shared.

EC500 (Extensions to Cellular) is a cost-effective and straightforward Road Warrior Solutions. It connects the office’s extension to the road warrior’s mobile phone, which enables him to contact the office or make outbound calls without needing any type of software or application and any specific type of phone or device. It uses the Avaya Aura network to place calls and provides the capability of receiving calls directed to the office’s number. 

Avaya Communicator/Avaya one-X is another solution, which uses the data channel of the device where it is installed. Through Avaya SBC, the software enables the employee to access Avaya Aura which allows him to use features like IM, video conferencing and voice options. The software can be installed to Android, iPad and iPhone and can be used with the help of 3G/4G networks and Wi-Fi. It saves cellular charges, especially when used outside the country.

Avaya one-X Speech is capable of connecting users to a personal assistant simply by dialing in. Users who don’t have smartphones but need the services can find this tool very useful. It is used to access:

• Avaya Aura Messaging
• Avaya Aura Communication Manager
• Microsoft Exchange

Avaya Scopia Desktop and Mobile is a software, used in different kinds of devices from Macs and Windows PC to Android and iOs tablets and smartphones, which allows users to participate in meetings wherever they may be with just a click of a button. Requiring 3G/4G networks or Wi-Fi, the software is easy to use since it will automatically launch upon clicking the URL, which serves as the invitation for the meeting. A Tolly report even compared its six-step procedure which is completed in less than a minute to Polycom RealPresence 50-steps procedure completed in 7 minutes, and was regarded easier to install and launch than the other software.

Avaya Messaging Service involves the capability to use inbound and outbound text messaging services. It is a hosted cloud which does not need mobile numbers for text messaging services. Avaya Aura Messaging on the other hand is the feature which will alert users if there are new messages and have those messages transcribed and delivered through SMS or email. Even voice messages can be accessed using this feature. If contacts on the other hand called while the mobile phone is turned off or switched to airplane mode, the 24x7 Call Logs can identify who were trying to reach the users during those times.

Road warriors could also benefit greatly with the use of Call Control. Allowing customers to identify directed calls to their phones and enjoy their personal time by turning off business calls, this mobile client feature is very ideal for international travelers for simple communication procedures and less expensive cellular charges.

Lastly, desk phone, though not a portable device, is capable of assisting road warriors who need to set up their own temporary offices. Internet connection as its requirement, it can be plugged and connected to the company easily. 

With a lot of options to choose from, being a road warrior becomes easier and less costly.