Outbound Features: Use the Right Call Centre Tools!

Convenient call features offer more than just comfort and simplicity for users’ operations. Visit our store to skim through phones and communication tools that can help your access these call features.

With simple call features, users get to save time and money since whether it be inbound or outbound, they can be accessed easily and users won’t need to allot time just to learn about how they work. And when it comes to outbound call features, there are several excellent ones call centres can make the most of. Some of which are the following:

1. Broadcast and transfer
2. Call Back and Agent Routing
3. CTI – TAPI Screen Pop
4. CRM integrations
5. DNCR and Time Controls
6. High Speed Dialing at a Click
7. Instant Messaging (IM) Chat
8. KISS Configurations
9. Leaving a Message without Talking
10. LIVE Reporting and Wallboards
11. Manage Campaigns
12. Record, Monitor, Coach and Barge
13. Reliable Performance
14. Simple Desktop Applications